Pick a Plan that Works for Your Business
A complete business communication service featuring cloud phone, team messaging, unlimited calling & text messaging, desk phones, and so much more. Use our desktop and mobile apps, bring your own phone, or include the phone with your monthly subscription. All services include complete setup and ongoing support from our customer-focused U.S. based technical support team.
Team
Team Messaging
$6.99/user/month*
- Team Messaging & Chat (Group & 1:1)
- Team-based Calling (Internal)
- Desktop Sharing (Group & 1:1)
- File & Document Sharing
- Real-time Presence
- Desktop & Mobile App
- Syncs Across all Devices
- Keep Your Current Phone System
- U.S. Based Setup & Technical Support
Pro
Cloud Phone, Team Messaging
$14.99/user/month*
Everything in Team user, PLUS:
- Cloud Phone System
- Unlimited Calling (U.S. & Canada)
- Unlimited Text Messaging (U.S. & Canada)
- Keep Your Current Numbers
- Personal Numbers (DID) Included
- Voicemail w/Transcription
- Automated Attendants & Voice Menus
- Music on Hold
- Advanced Call Routing
- Cloud Admin Portal
- Complete Feature Set
- Customized Setup & System Programming
Pro+
Phone, Message + Bring Your Own VoIP Phone
$19.99/user/month*
Everything in Pro user, PLUS:
- Bring Your Own VoIP Desk Phone Support
- VoIP Desk Phone Purchase Options Available
- VoIP Desk Phone Setup Support
*Pricing displayed is based on an annual billing term for online orders or a 36-month service term for monthly billing and does not include applicable regulatory fees and taxes. For customized pricing options please contact our sales team.
Month-to-month service term pricing for online orders is as follows:
Team: $9.99/user/month Pro: $18.99/user/month Pro+: $24.99/user/month
Services
Additional Services Available
Compare
Compare Cloud Service Plans
Get the right plan to fit your users and business.
| Feature | Team | Pro | Pro+ | Premium |
|---|---|---|---|---|
| Monthly Price Per User | $6.99 | $14.99 | $19.99 | $24.99 |
| Unlimited Local/Long Distance Calling (U.S. & Canada) | Not included | Included | Included | Included |
| Unlimited Business Text Messaging (SMS) | Not included | Included | Included | Included |
| Direct Dial Number/Personal Phone Number Included | Not included | Included | Included | Included |
| Port Your Current Phone Numbers | Not included | Included | Included | Included |
| Toll Free Numbers Available ($.04/Min. Usage Fee) | Not included | Included | Included | Included |
| International Long Distance (Tolled/Min. Usage Fee)* | Not included | Included | Included | Included |
| U.S. Based Technical Support | Included | Included | Included | Included |
| Team Communication | ||||
| Mobile App (iOS/Android) | Included | Included | Included | Included |
| Desktop App (Windows/Mac/Web) | Included | Included | Included | Included |
| Team Voice Calling | Included | Included | Included | Included |
| Team Messaging | Included | Included | Included | Included |
| Presence & Chat | Included | Included | Included | Included |
| Team Audio Conferencing | Included | Included | Included | Included |
| Group Messaging | Included | Included | Included | Included |
| File Sharing (Team & 1-to-1) | Included | Included | Included | Included |
| VoIP Faxing (Outbound) | Not included | Included | Included | Included |
| IP Phones | ||||
| VoIP Phone Support | Not included | Not included | Included | Included |
| VoIP Phone Purchase Options | Not included | Not included | Included | Included |
| Bring Your Own Desk Phone | Not included | Not included | Included | Included |
| Customized Button Layout | Not included | Not included | Included | Included |
| Analog Device Support (Requires ATA) | Not included | Not included | Included | Included |
| GXP2135 IP Desk Phone Included | Not included | Not included | Not included | Included |
| Voicemail | ||||
| Personal Mailbox | Not included | Included | Included | Included |
| Voicemail to E-mail Delivery | Not included | Included | Included | Included |
| Voicemail Transcription | Not included | Included | Included | Included |
| Visual Voicemail | Not included | Included | Included | Included |
| Call Routing | ||||
| Advanced Call Routing | Not included | Included | Included | Included |
| Personalized Call Routing | Not included | Included | Included | Included |
| Hunt Groups | Not included | Included | Included | Included |
| Call Groups | Not included | Included | Included | Included |
| Customized Call Schedules | Not included | Included | Included | Included |
| Optional ACD Queueing (requires additional license) | Not included | Included | Included | Included |
| Weekend & Holiday Call Routing | Not included | Included | Included | Included |
| Day/Night Mode | Not included | Included | Included | Included |
| Business Features | ||||
| Customizable Music-on-Hold | Not included | Included | Included | Included |
| Personal Music-on-Hold | Not included | Included | Included | Included |
| Multi-Level Automated Attendant | Not included | Included | Included | Included |
| Call Activity Reports | Not included | Included | Included | Included |
| Corporate Phonebook | Not included | Included | Included | Included |
| User Web Portal | Not included | Included | Included | Included |
| Administrator Web Portal | Not included | Included | Included | Included |
| Web Click-to-Call Button | Not included | Included | Included | Included |
| Call Features | ||||
| Find Me/Follow Me | Not included | Included | Included | Included |
| Call Reporting | Not included | Included | Included | Included |
| Group Pickup | Not included | Included | Included | Included |
| Call Park & Pickup | Not included | Included | Included | Included |
| Call Forwarding | Not included | Included | Included | Included |
| Transfer (Blind/Attended) | Not included | Included | Included | Included |
| Caller ID | Not included | Included | Included | Included |
| Call Waiting | Not included | Included | Included | Included |
| Do Not Disturb | Not included | Included | Included | Included |
| Page Groups | Not included | Included | Included | Included |
| Call Recording (On-Demand) | Not included | Included | Included | Included |
| Call Recording (Continuous) | Not included | Included | Included | Included |
| Call History | Not included | Included | Included | Included |
| Intercom | Not included | Not included | Included | Included |
| Visual Park Slots (Device Based) | Not included | Not included | Included | Included |
Questions
Frequently Asked Questions
You've got questions, we've got answers.
What kind of internet connection do I need?
We recommend a broadband high-speed internet connection. These options include but aren't limited to cable coax, fiber, ethernet over copper, dedicated fixed wireless, MPLS.
Do you limit the amount of calls I can make or receive?
Nope, our service is non-blocking, meaning you can make and receive as many concurrent phone calls as your business requires.
Where does the Connect app work?
Connect works on Windows, Mac, iOS, and Android devices via the respective native app. Any device which has access to a compatible web browser can run the Connect web app which provides all the features of the native apps as well.
Will my current phones work with your service?
The short answer is probably. If your current phones are VoIP and support the SIP protocol then there is a high likelihood the phones will work just fine. We support a wide variety of SIP based phones including popular brands such as Polycom, Cisco, Yealink, Grandstream, Snom, Panasonic, and more.
What if I have multiple offices?
Because we provide a cloud based service all your offices will be connected seamlessly to the same phone system. This will allow you to operate as one office geographically located in different physical locations.
Do you support overhead paging systems?
Yes, we can uniquely interface with your existing overhead paging system to allow user to access the system via their IP phones. This is accomplished via a paging interface device which we provide, please ensure you mention this requirement to your sales representative.
Can I keep my current phone number?
Absolutely! Accent will port your existing number to our cloud services by working with your existing phone provider to move your number once everything is setup and ready to go.
Is the Connect app included with the Cloud Phone System option?
Yes! The Connect app is included with every cloud phone system user.
I'm not techy, is online ordering easy?
Yes, our online order process is designed for the non-techy community. Simply place your online order and our expert support team will have your cloud system setup and ready to go by the next business day. We'll setup a consultation call with you to walk you through all the available setup options and ensure your system is designed to fit your business needs.
Do you offer toll free numbers?
Yes, toll free numbers are available or if you already have one you can port it to our service. Toll free inbound calling includes an per minute usage fee of $.04/min.
Will my fax machine work with your service?
While we don't support fax machines, we do provide next generation E-Fax service. E-Fax allows your users to send and receive faxes via their email and eliminates the need to use the fax machine, with E-Fax wherever you send and receive your email you can now send and receive your faxes.
What kind of term commitment do you require?
We offer month-to-month, 36 month, and 60 month terms depending on the services you require.
Still have questions?
Contact Sales
Is there a Hall of Fame for Telecommunications? You guys should be in it! The help you’ve given us over the years is exceptional!
Central Ohio Urology Group