# Accent

> Cloud phone systems, hosted PBX, contact center and AI communications for businesses and schools, from Accent in Columbus, Ohio.

- Legal name: Accent Communication Services, Inc.
- Headquarters: 2400 Corporate Exchange Dr, Suite 100, Columbus, OH 43231
- Phone: (800) 589-7379
- Website: https://www.accentvoice.com/

## Products

- [Cloud Phone System for Business | VoIP & Hosted PBX](https://www.accentvoice.com/cloud-phone-system/): Accent's cloud phone system: VoIP calling, mobile and desktop apps, advanced call routing and unified communications for business. See plans or get a quote.
- [Cloud Contact Center Solutions for Business](https://www.accentvoice.com/cloud-contact-center/): Accent's cloud contact center: real-time agent apps, in-depth analytics and customizable call routing to raise customer satisfaction and efficiency.
- [Microsoft Teams Calling Provider | Direct Routing](https://www.accentvoice.com/microsoft-teams/): Accent is a Microsoft Teams calling provider: Direct Routing or the Accent for Teams app, your current numbers, IVR menus and U.S.-based support.
- [AI Communications: Intelligence & Virtual Agents](https://www.accentvoice.com/ai-communications/): Accent AI communications: conversation intelligence, virtual agents for customers, your own AI agents in Accent chat, and MCP access to your phone system.
- [Communication Intelligence Platform](https://www.accentvoice.com/communication-intelligence/): Capture every conversation, coach smarter, and boost performance with Accent’s AI-powered Communication Intelligence platform.
- [AI Virtual Agents for Customer Service](https://www.accentvoice.com/virtual-agents/): AI virtual agents that schedule appointments, take orders, open tickets, run surveys and qualify sales calls, integrated with your business systems.
- [Business Text Messaging: SMS, MMS & Toll-Free](https://www.accentvoice.com/business-messaging/): Text-enable your business numbers with Accent: SMS, MMS and toll-free messaging, a REST API, unlimited messaging and real-time customer workflows.
- [Team Communication and Messaging Software for Business](https://www.accentvoice.com/team-communication/): The Accent app gives your teams group messaging, one-on-one chat and file sharing, fully integrated with Accent's cloud phone system.
- [All-in-One Business & Team Communication App](https://www.accentvoice.com/accent-app/): The Accent app brings cloud phone calling, business texting and group messaging together on your computer and phone.
- [Unified Communications for Business](https://www.accentvoice.com/unified-communications/): Accent unified communications: cloud voice, team messaging, voicemail transcription and a synced company phonebook on every device.
- [Business VoIP Phones: Desk, Cordless & Conference](https://www.accentvoice.com/voip-phones/): Browse business VoIP desk, conference, video, cordless and contact center phones from Yealink, Grandstream and Zultys, supported on Accent Cloud Phone.

## Pricing and ordering

- [Cloud Phone System Plans & Pricing](https://www.accentvoice.com/plans-pricing/): Cloud phone system plans from $6.99/user/month: Team, Pro, Pro+ and Premium. Compare features, add toll-free numbers, e-fax and queue licenses, and order online.
- [Request a Quote](https://www.accentvoice.com/quote-request/): Request a free quote or schedule a live demo of Accent cloud phone, contact center and Microsoft Teams calling. Call sales at (740) 990-3513.

## Solutions

- [School Phone System Provider for K-12](https://www.accentvoice.com/education/): Cloud and onsite phone systems for K-12 and higher education, with safety features and U.S.-based support, trusted by school districts.
- [Enterprise Communication Solutions: Phone, Messaging](https://www.accentvoice.com/enterprise-business/): Accent delivers scalable and reliable enterprise business communication solutions: cloud phone system, team messaging, contact center, and more.
- [Small business phone system, team messaging](https://www.accentvoice.com/small-medium-business/): A small business phone system and team messaging platform. Accent delivers the cloud services SMB's need to stay ahead of the competition.
- [Startup business phone system, messaging](https://www.accentvoice.com/startups/): A startup business phone system and team messaging platform. Accent delivers the cloud services startups need to get business moving.
- [Remote Work Phone & Messaging Solutions](https://www.accentvoice.com/remote-working/): Cloud phone, team messaging and contact center tools that let your teams work from home or anywhere else — on every device, powered by the Accent cloud.

## Customer stories

- [Customer Success Stories](https://www.accentvoice.com/customer-stories/): See how Accent customers modernize communications, improve service, and run more efficiently.
- [Customer Testimonials](https://www.accentvoice.com/testimonials/): Hear what Accent customers say about our communications technology, implementation, and support.
- [Customer Success: Built to Deliver](https://www.accentvoice.com/customer-success/): How Accent's communication solutions help businesses in every industry, from a provider built to deliver and committed to your success.
- [AIMM Customer Story](https://www.accentvoice.com/aimm-customer-story/): Accent is helping AIMM achieve its goals of improving healthcare patient outcomes using the latest in Contact Center and A.I. technology.
- [Restaurant Equippers Customer Story](https://www.accentvoice.com/restaurant-equippers-customer-story/): Restaurant Equippers, a food service equipment distributor for over 50 years, improved service, sales and efficiency with Accent's Cloud Contact Center.
- [Westerville Schools Customer Story](https://www.accentvoice.com/westerville-schools-customer-story/): Westerville City Schools, a leading Central Ohio district, raised reliability, improved efficiency and cut operating costs with Accent's phone system.

## Guides

- [10DLC Compliance: What You Need to Know](https://www.accentvoice.com/10dlc-compliance-what-you-need-to-know/): What 10DLC means for business texting: registering your brand and campaigns, carrier requirements, and how to stay compliant when you text customers.
- [10DLC Registration Checklist for Business Texting](https://www.accentvoice.com/accent-10dlc-registration-guide/): A step-by-step guide to 10DLC registration with Accent: what 10DLC is, and how to register your business brand and messaging campaigns.
- [10DLC Requirements for Brands and Campaigns](https://www.accentvoice.com/10dlc-requirements-for-brands-and-campaigns/): How to register your 10DLC brand and campaigns through Accent, and what AT&T and T-Mobile require: campaign types, use cases, throughput and daily limits.
- [10DLC Campaign Rejection and Resolution Guide](https://www.accentvoice.com/faq-10dlc-campaign-rejection-and-resolution-guide/): Common reasons 10DLC campaigns are rejected, from content and opt-in issues to website and privacy policy gaps, and the steps to fix each before you resubmit.

## Support

- [Technical Support for Accent Customers](https://www.accentvoice.com/tech-support/): Accent technical support: live help Monday–Friday 8AM–5PM EST and 24/7 emergency support. Call (800) 589-7379, email us or open a support ticket.
- [Cloud Status](https://www.accentvoice.com/cloud-status/): Real-time status of Accent's cloud phone, messaging and contact center services, including scheduled maintenance and incident history.
- [Training Center](https://www.accentvoice.com/training-center/): Training for Accent cloud services: user guides and how-to videos for the Cloud Phone System, Connect app and Cloud Contact Center.
- [Product Docs](https://www.accentvoice.com/product-docs/): Product overviews, feature sheets, desk phone guides and user guides for the Accent Cloud Phone System, Connect app and Cloud Contact Center.
- [Software Downloads](https://www.accentvoice.com/downloads/): Download the Accent Desktop app for Windows and macOS, and the Accent Cloud Phone, Connect and Zultys ZAC apps for iOS and Android.
- [Frequently Asked Questions](https://www.accentvoice.com/faqs/): Answers to common questions about Accent cloud phone service and VoiceONE Connect team communication: internet requirements, phones, number porting, terms and more.

## Company

- [About Accent, Columbus, Ohio](https://www.accentvoice.com/about-accent/): Accent — Columbus, Ohio's trusted cloud communications partner since 1991. UCaaS, contact center, AI-powered phone systems for 5-5,000 users.
- [Contact Accent: Sales & Support, Columbus OH](https://www.accentvoice.com/contact-us/): Get in touch with Accent in Columbus, Ohio. Call sales at (740) 990-3513, reach technical support at (800) 589-7379, or email us for media inquiries.
- [Nationwide Cloud Voice Network](https://www.accentvoice.com/cloud-network/): Accent's purpose-built nationwide network: geographically diverse data centers, low-latency peering and on-demand scale for reliable cloud voice.
- [Careers at Accent, Columbus, Ohio](https://www.accentvoice.com/careers/): Join Accent, a Columbus, Ohio cloud communications provider. Flexible work, room to grow and a team committed to exceptional customer support. See current openings.

## Agent API

Read-only, no authentication, rate limited per client (2 requests a second, bursts of 10).

- [OpenAPI description](https://www.accentvoice.com/agent/openapi.json): the public API's paths and parameters
- Search: POST https://www.accentvoice.com/agent/api/search with JSON {"q": "your question"} (optional "type", "limit")
- Get one record: GET https://www.accentvoice.com/agent/api/get?route=/cloud-phone-system/ (or ?slug=)
- Release in use: GET https://www.accentvoice.com/agent/api/status
- Budgetary pricing: MCP tool get_budgetary_quote (or POST https://www.accentvoice.com/agent/api/quote with {"users": 35, "plan": "pro"}) — non-binding monthly estimate from the published Plans & Pricing page; no personal data.
- MCP server: https://www.accentvoice.com/agent/mcp (Streamable HTTP, stateless; read-only tools site_search, site_get, site_status, get_budgetary_quote; same rate limits). Example: claude mcp add --transport http accent-site https://www.accentvoice.com/agent/mcp

## Optional

- [Full text of every page](https://www.accentvoice.com/llms-full.txt): all published pages, posts and products as plain text
- [Content index](https://www.accentvoice.com/agent/content-index.json): every page, post, product and story as JSON
- [News & Blog](https://www.accentvoice.com/news-blog/): company news and articles
- [Legal](https://www.accentvoice.com/legal/): terms, policies, disclosures and service attachments
- [Sitemap](https://www.accentvoice.com/sitemap-index.xml)

Generated from the published site: release git=5f5dc99 built_at=2026-10-17T11:39:08.398Z digest=d6171c81b26a5df0