CUSTOMER STORIES
Don’t just take it from us, hear what Accent’s customers have to say.
“That key understanding and that partnership of knowing us as a business and who we are and what we’re trying to accomplish, that was really key in getting the system programming correct.”
“Having a partnership where the other party is actually understanding who we are, what we do, the importance of the mission…is really key to our success.”
“Part of our motivation for a new phone system was to capture the capabilities of a modern system like the Accent platform.”
“Our business intelligence team can now see sales numbers alongside answered calls in real time, which has been a game-changer.”
“Accent has done a wonderful job for us.”
Leading Central Ohio school system increases reliability, improves efficiencies and decreases operating costs using Accent’s software-based phone system and VoIP phone services.
"Accent has been an integral part of our agency for the past 25 years. Accent recently installed a voice over IP phone system in our office, completely upgrading our phone technology."
“Accent has technical advantages over their competition. And they are always concerned with CUSTOMER SATISFACTION.”
“They've been extremely responsive and we've started to build relationships with their support staff. It's like the old days where you'd always talk to the same person who knew you and what you were trying to accomplish, which has been a real breath of fresh air."
"Not only are we saving 30% on our monthly telecom expenses, but I can manage my whole team across all locations much easier."
" I just wanted to mention how pleased we are with the phone system. I've been using the virtual phone with a headset and it's been great."
"Please thank your team for their efforts, they put in over 150 phones throughout 5 different offices in a few short hours. Things went very well."
“Accent has been a tremendous asset to our organization, partnering with us to deliver value to our staff and residents in a collaborative and innovative manner.”
“Twenty-Two years as an Accent customer, with three communication systems installed during those twenty-two years, all provided by one loyal and customer focused service provider – Accent Communications. It has been a terrific partnership!”
"I know there was a lot of work that went into this success that happened behind the scenes and I was impressed by the way things went with the implementation of the cloud system."
"Working with Accent's service techs has been an awesome experience. The process for us is simple, when we need a program change or have a phone issue we send an email and one of the techs will contact us very quickly. I can’t recommend Accent highly enough to surrounding businesses looking for a VoIP solution."
"New phone system went live today, call center part actually went live three days early on Monday. On site and remote support was great. Smooth transition off the old Mitel system!"
"Thank your crew especially Kathy, Melissa, Ray, and Dwight. I really appreciate the hard work and professional service everyone is providing."
