Accent’s Cloud Contact Center Honored for Exceptional Technology, Innovation, and Commitment to Improving the Customer Experience
Accent, a leading provider of cloud communication services and business communication software announced today that TMC, a global, integrated media company, has named Accent’s Cloud Contact Center as a 2021 CUSTOMER magazine Voice Technology Excellence Award winner.
“Customer support and experience is a cornerstone piece of Accent’s DNA, we pride ourselves on delivering a customer focused approach to cloud communications,” said Chris Cameron, President/CEO of Accent. “It’s absolutely critical that Accent provide an industry leading Cloud Contact Center platform which can deliver on our commitment to customer service excellence.”
Accent’s Cloud Contact Center enables organizations to provide the highest level of customer service and support via industry leading customer experience technology. Delivering comprehensive reporting and analytics capabilities, real-time agent performance analysis, speech-enabled interactions, third-party CRM integrations, and more, Accent’s Cloud Contact Center elevates customer experience to the next level.
The CUSTOMER Voice Technology Excellence Awards recognize vendors that are emerging as the true leaders in this evolving Voice Technology trend. The winning solutions provide speech and analytics engines, IVR and self-service solutions including chatbots, headphones, and voice-activated applications and services that maximize on NLP, NLU, NLG, AI and more.
“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Accent with a Voice Technology Excellence Award,” said Rich Tehrani, CEO, TMC. “Accent’s Cloud Contact Center solution has proven deserving of this elite status and I look forward to continued innovation from Accent in 2021 and beyond.”
About Accent
Accent is a cloud communication software and services provider delivering a customer first approach to cloud-based communications. Accent provides cloud phone system, video meetings, team messaging and collaboration, cloud contact center, and VoIP phone service to businesses of every size. Accent’s award-winning cloud communication service provides customers with a complete suite of business communication services fully managed and supported by Accent.
For more information about Accent’s Cloud Contact Center or any of our cloud services please contact our sales team via email at sales@accentservices.com or via phone at (800) 589-7379. You can also follow us on social media on LinkedIn, on Twitter @AccentVoice, and visit our YouTube channel.
Accent Contact:
Steve Hearst
Vice President, Sales
740-203-3541
steveh@accentservices.com